Home-Care Instruction and Products

8 Home-Care Instruction and Products





Client education should begin before the procedure is performed. In addition to informing the client about the procedure, client education is an important way to evaluate the client’s willingness to perform home care and the patient’s willingness to accept it. The decision to save a tooth or extract it depends on the client’s desire and ability to comply with home-care instructions.



Client Education


All members of the veterinary office staff play important roles in the promotion of pet oral health by home-care instruction. These efforts help bond the client to the practice. Staff members should review brushing and home-care techniques with clients. If possible, a “demonstrator” dog (or cat) should be used (Figure 8-1). Otherwise, plastic or plaster dental models can be used to show brushing techniques. These models show pathologic as well as healthy conditions. However, skulls should not be used for demonstration because some clients respond negatively to them.





Visual Aids


Visual aids and client handouts are also beneficial in reinforcing the need for brushing and home care. Many manufacturers offer professionally designed handouts. Many clients feel reassured when they read or hear the same information from a variety of sources. Handouts are best displayed in the reception or examination rooms. Some commercial handouts leave spaces for the inclusion of the practice’s name and phone number. The practitioner can also customize a handout specifically for the practice. Photographs of the dental area and equipment may increase client awareness of veterinary dentistry procedures performed in the hospital or clinic.


With the advent of computers, handouts can be customized to reflect each patient’s specific condition. For example, a client whose pet has stage 1 periodontal disease (PD 1) requires different educational materials than a client whose pet has stage 4 (PD 4). These handouts can be linked to either diagnostic codes or service codes so that when a particular procedure is performed, the handout is generated automatically. Preprinted or computer-generated handouts provide information about periodontics, endodontics, orthodontics, and other dental diseases and treatments. Several companies make flip charts or wall charts that demonstrate various aspects of veterinary dentistry. Polaroid or digital photographs can be used to demonstrate each patient’s pathologic condition and often are a key to client communication. Videotapes showing dental procedures are also available. Box 8-1 lists a few online videos that may be helpful.




Plaque Control and Home Care



Toothbrushing


Clients frequently ask how often they should brush their pets’ teeth. Because of the way plaque and calculus form, daily brushing is best. Plaque forms 6 to 8 hours after brushing. Bacteria attach to the tooth and aid in the formation of calculus in 3 to 5 days. The client advised to brush the teeth every other day may indeed do so. However, clients are prone to the human tendency of procrastination. Every other day stretches to every 3 days, and at that point calculus may form. One good tip is to advise the client to brush before feeding—use food as a reward! This is contrary to what most parents teach their children. However, in humans the primary concern is the accumulation of carbohydrate substances that may lead to cavities. Periodontal disease is caused by bacterial plaque, which is removed by conscientious brushing. Brushing daily is more important than the time of day that the brushing occurs.


Electric toothbrushes, such as those made by Braun or Crest, can be effective toothbrushes. It takes some conditioning for the patient to get used to the vibration and noise, but it can be done.


Oct 9, 2016 | Posted by in GENERAL | Comments Off on Home-Care Instruction and Products

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